Run after-sales work in one place
Connect product registration, warranty claims, service, returns, customer updates, and quality signals without leaving Shopify.
Open your merchant workspace
Enter the permanent myshopify.com domain for your store. Shopify will handle the secure sign-in.
- Resolve cases clearly. Keep claims, approvals, repairs, returns, and customer updates connected.
- Preserve product history. Link registered products, serials, service events, evidence, and outcomes.
- Learn from failures. Turn recurring issues into quality alerts, supplier evidence, and recall workflows.